Customer comments

Aquaflow Plumbing & Heating value the comments we receive from our clients and their opinions are very important to us. Comments from some of our customers can be found below. If you have had any work by Aquaflow Plumbing & Heating please complete our feedback form.


New Worcester boiler
Efficient service. The whole process proceed very smoothly. The Aquaflow team were friendly and helpful. Would have no hesitation in recommending Aquaflow Plumbing and Heating to anyone
Customer in Redcar and Cleveland Posted on 03/05/2022 , work completed 19/04/2022


Regular boiler service a small job
Been using Aquaflow for all our plumbing etc for years now they do a great job, efficient helpful.
Customer in Redcar and Cleveland Posted on 15/01/2021 , work completed 15/01/2021


Fast & Efficient as usual
Boiler broke down on Saturday. Brian was round first thing on Monday morning. After a quick inspection, we were informed that rainwater from the storm the previous night had ingressed and caused major damage to the circuitry. A new boiler was discussed and agreed upon. The work began at 9am Thursday morning and was finished by 1:30. A brilliant job! First class service!
Paul in Guisborough Posted on 03/07/2020 , work completed 02/07/2020


Prompt & professional
New boiler installed quickly and on the date and at the price quoted.
Jean, Cleveland Posted on 15/02/2020 , work completed 15/02/2020


Excellent work
A job very well done. Very helpful young men. I will recommend them to all my friends. Thank you for a great job.
Alice, Cleveland Posted on 26/10/2019 , work completed 26/10/2019


New boiler and radiators
Very responsive, came around conveniently on a Sunday morning to review the job and produce a quote. This was for a new boiler, 4 new radiators, and a new kitchen tap. Two weeks later they came over to do the job and were extremely professional and courteous, plus the installation was quick, efficient and works great.
Customer in Redcar and Cleveland Posted on 25/04/2019 , work completed 25/04/2019


Our chosen trader for many years
Fitted new boiler promptly and efficiently on time and to budget. I was impressed by the cleanliness and tidiness with which they carried out the work as they covered the stairs, landing and bedroom with special plastic sheeting. A very over friendly company that I would highly recommend. They have given us good and prompt service for many years.
Rex, Cleveland Posted on 10/12/2018 , work completed 10/12/2018


Heating and gas fire service.
Serviced gas boiler and gas fire. As always, an efficient job carried out. Very friendly people, no mess whilst working very good value for money. I've used this company for years and will continue to do so. I have no problems recommending them to other people.
Derrick, Cleveland Posted on 19/10/2018 , work completed 19/10/2018


Prompt, courteous, tidy
Replaced broken leaking boiler efficiently. Explained how things worked simply.
Josephine, Cleveland Posted on 12/09/2018 , work completed 12/09/2018


Efficient and thorough
Have used this plumber/heating engineer for 8 years. Have just had boiler changed with seven year guarantee. Good service!
William, Cleveland Posted on 07/02/2018 , work completed 07/02/2018


Excellent very polite
Three men came and all were polite, reassuring and supportive. They did a wonderful job, fitting the new boiler and radiators without disrupting my house. So glad I contacted them.
Margaret, Cleveland Posted on 16/10/2017 , work completed 16/10/2017


Plastic panelling
Just had cloakroom renewed with new white goods and new plastic panelling. Really nice job. Very high standard of work. Always turned up on time. All rubbish removed. Very professional family business. Will be using Aquaflow again. Definitely recommend. Ernie. Redcar
Posted on 19/07/2017 , work completed 19/07/2017


Excellent work & service.
Brian offered advice at the point of meeting us for an estimate. He & his team carried out the work without problem. Very little mess. The finished job is excellent. Very impressed with the professional approach and how Brian kept us up to date throughout.
Walter, Cleveland Posted on 20/06/2017 , work completed 20/06/2017


Efficient service
Efficient completing installation of a new boiler and system in a day and a half. A neat job, both inside and out.
Dorothy, Cleveland Posted on 13/06/2017 , work completed 13/06/2017


Great service highly recommend
Removed redundant hot water tank and pipe work fitted new Combi boiler and control unit all done quickly, efficiently and with no mess. Was kept informed as to what they were doing and system was explained to me expertly,100 percent recommend
Annmarie Posted on 06/06/2017 , work completed 06/06/2017


Prompt & professional
We have used Aquaflow for a number of years. They have always been trustworthy and professional. We would recommend them.
Colin, Cleveland Posted on 02/05/2017 , work completed 02/05/2017


Much appreciated.
Old system was removed and new one installed efficiently and within time. We were kept informed on progress throughout and consulted when options arose during fitting. Men were as unobtrusive as possible given the scale of the work throughout the house. They were helpful and polite at all times. We are very pleased with our new central heating system and will be pleased to recommend Aquaflow.
James. Cleveland.
Posted on 13/02/2017 , work completed 13/02/2017


Replacement Boiler
Excellent Service as usual. Use this company all the time for our central heating requirements. Professional job from the initial quote to completion. Always punctual and always leave the area tidy after they have finished.
Nigel Posted on 03/12/2016 , work completed 03/12/2016


Worked well
Turned up on time, did job efficiently and well. Was willing to consider and discuss practical options before quotation.
John, Cleveland Posted on 11/07/2016 , work completed 11/07/2016


Boiler replacement
Completed, installed and tested with no problems and ready for use.
John, Cleveland Posted on 06/07/2016 , work completed 06/07/2016


Yes very good
Yes He was trusted to work with mates. I would recommend him to anyone with any work he has to do.
Beatrice, Cleveland Posted on 30/06/2016 , work completed 30/06/2016


Excellent work, highly recommended
Brian came when he said he would, gave me an estimate on the spot written & detailed which he went through with me. His work was professional, tidy and all items were removed straightaway. Additional work was agreed, a written quotation provided immediately and the work completed promptly and professionally. I can highly recommend Aquaflow to others.
Pam, Cleveland Posted on 21/03/2016 , work completed 21/03/2016


Prompt & professional
Had a leak on pump to boiler and although they were very busy they fit us in same day. Very professional and have date for the fitting of a new pump. Would recommend this company.
Barbara, Cleveland Posted on 03/12/2015 , work completed 03/12/2015


My Review
Excellent service. Installed new boiler and fitted thermostats to existing radiators. Very tidy workers.
Kate, Cleveland Posted on 09/11/2015 , work completed 09/11/2015


One out, one in. Boiler change.
A clean tidy job, done without fuss.
Edward, Cleveland Posted on 29/10/2015 , work completed 29/10/2015


Used for over 6 years
Aquaflow have kept to deadlines and fitted in around other traders who didn't keep theirs. Reliable, pleasant to have in the house, clean and tidy and go the extra mile. Trustworthy, the first trader we go to. The most recent work was replacing a boiler and heating system and also bathroom work.
Posted on 26/08/2015 , work completed 26/08/2015


Thank you very much for replacing our boiler yesterday.
It was beyond the call of duty and were very grateful that you both gave up your Sunday to sort us out.The boiler is working perfectly and we can hardly hear it. Its strange, but it was the lack of hot water that was more of a trial. A fan heater and quilts made the cold manageable.
Sue and Alan


Thankyou for the recent, much needed work you carried out.
We are delighted with having such a lovely modern heating system Many thanks once again for such a professional job.
From Elaine and Andy.


Thank you for your excellent service
You carried out a service on my boiler, we were having trouble with the boiler at that time and I asked you if you would check it out. Large radiator in front room not heating up properly. You cleaned the filter and now the weather has changed we have had the heating on for a few days to try it out. The radiator is now fully working
Ken


Excellent service in an emergency!
Janet (23-6-2011)

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